At Hoor News LLC, we’re all about sparking your wanderlust with inspiring travel content, and we want you to feel great about any purchases you make with us. Whether it’s a subscription to our premium newsletter or a donation to keep our travel stories flowing, our Refund Policy ensures clarity and fairness. Below, we explain how refunds work for our services, keeping things as straightforward as a sunny day on a beach. If you have questions, our contact details are at the bottom!
1. Scope of This Policy
This Refund Policy applies to any paid services offered by Hoor News LLC, such as subscriptions to our premium newsletter, one-time donations, or other digital products available on our website. Since we primarily provide digital content (like travel articles and newsletters), refunds are limited to specific cases to ensure fairness for both you and our small team.
2. Subscription Refunds
We offer a premium newsletter subscription for exclusive travel tips, stories, and guides. Here’s how refunds work for it:
7-Day Money-Back Guarantee: If you’re not thrilled with your subscription, you can request a full refund within 7 days of your initial purchase. Just reach out to us, and we’ll process it no questions asked.
After 7 Days: Subscriptions are non-refundable after the 7-day window, as you’ll have access to our premium content immediately upon signing up. You can cancel your subscription anytime to prevent future charges, but we don’t refund unused portions of monthly or annual plans.
Auto-Renewals: If your subscription auto-renews and you didn’t mean for it to, contact us within 48 hours of the renewal, and we’ll consider a refund on a case-by-case basis.
To request a refund, email us with your subscription details (like the email you signed up with). We’ll process approved refunds within 5-10 business days, back to your original payment method.
3. Donation Refunds
We love when readers support our mission through one-time or recurring donations—it keeps our stories free for everyone! However, donations are generally non-refundable, as they directly fund our content creation and community projects. If you accidentally donated the wrong amount (say, you meant $10 but sent $100), contact us within 48 hours, and we’ll review it. Be sure to include your payment confirmation details.
4. Digital Products
If we offer other digital products in the future (like e-guides or travel planners), we’ll provide a 7-day refund period for those too, unless stated otherwise at purchase. Refunds apply only if you haven’t downloaded or accessed the content extensively. Contact us with your order details to start the process.
5. Non-Refundable Items
Some things we can’t refund due to their nature:
Free Content: Our website’s articles and public content are free, so no refunds apply.
Promotional Offers: If you snag a discounted subscription or special deal, it may be non-refundable—check the terms at checkout.
Third-Party Services: If you book travel or services through links on our site, those are handled by third parties (like booking platforms). Their refund policies apply, not ours.
6. How to Request a Refund
If you’re eligible for a refund, here’s what to do:
Email us at [email protected] with your name, purchase details (like order number or email used), and reason for the refund.
Give us 5-10 business days to review and process. We’ll confirm via email once it’s done.
Refunds go back to your original payment method. If there’s an issue (like an expired card), we’ll work with you to sort it out.
We aim to keep this process as smooth as a coastal road trip, but please include all relevant info to avoid delays.
7. Issues or Disputes
If something goes wrong—like a technical glitch with your subscription access—let us know ASAP. We’ll fix it or offer a refund if we can’t. If you’re unhappy with how we handle your request, you can escalate it by contacting us directly or, if applicable, your payment provider. We’re a small team, so we appreciate your patience and kindness.
8. Changes to This Policy
We might tweak this policy as our services evolve, just like a traveler adjusting their itinerary. Any updates will be posted on our website, with the date noted below. If we make big changes, we’ll notify subscribers via email or a site notice. Check back to stay in the loop—last updated July 11, 2025.
9. Contact Us
Got a refund question or just wanna chat about your next travel destination? We’re here for you!
Hoor News LLC
Email: [email protected]
Address: 6415 Labeaux Ave NE B220, Albertville, MN 55301, US
Phone: +1 763-497-8561
We’re committed to making your experience with Hoor News as joyful as a perfect travel day. Thanks for supporting our mission to share the world’s happiest travel stories!